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A business communication must-have: The 'i' in team
YES. I am pleased to report that there is an 'i' in team. After years of working with many a 'half-dead' from the neck-up
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How to spot poor front line manager communication
"People don't leave bad companies, they leave bad managers."

How do you feel about your manager's communication skills? Are the members of your team
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Spokespeople sins: the case of BP
"Never get in a fight with someone who buys ink by the barrel." (Unknown)

EXCEPT for the man who has the job to walk behind
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Employee recognition: a silver bullet for business success?
Do you work at a company that values the daily positive contribution you make to the bottom line? And by value I do not
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How to be an outstanding business leader in turbulent times
"Communication is a path to survival, recovery and growth. It is a means to extinguish the flames..." Kevin Warren, Chairman of the Board and
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Re-building corporate trust
"Nobody believes the official spokesman... but everybody trusts an unidentified source." — Ron Nesen

WE seem to have entered the age of the 'anti-trust' --
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Drowning in a sea of rumour
JAMAICANS, like the rest of the world love a good 'story'. After all, there is something salacious and sexy about rumour and gossip to
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Business meetings in cyberspace
There is no word that brings a cheer to the heart of some corporate honchos like the utterance 'meeting'. It lifts their spirit because
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Effective communication for the frontline
I think we can all agree that almost every job in today's modern world requires the employee to have a certain level of communication
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The business of managing customer relationships
"IT'S really hard to teach an elephant to dance".

If you did a random poll among your friends today I can bet that at least
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Business telephone etiquette
"People who are funny and smart and return phone calls get much better press than people who are just funny and smart." -- Howard
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The communications hall of shame
STEP right up, ladies and gentlemen. Today we are taking a stroll down the Communications Hall of Shame. Believe it or not, this is
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Crisis leadership: A lesson from Toyota
When there is a crisis within an organisation everyone looks to the leader to well, lead us all out of the wilderness of misfortune.
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The dangers of delegating
UNLESS you are a control freak with a death wish to perish from overtiredness chasing business success -- there are some tasks that you
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Waging calmness: relationship building in business
THE world is battle-weary. Thanks to the wonderful world wide web we are now officially and firmly in the era of "everywhere you turn
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Boss 'speak': Understanding employees' life and language
HOW often do you feel that you and the person to whom you report speak two different languages -- and yours is the one
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Is your business 'crisis' ready?
JAMAICANS love to laugh; so do I. Read my name and rest assured that the 'grin' is also in my DNA. But even as
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Employee engagement: how will we do it in 2010?
"Take care of the customer, take care of employees, and the bottom line will take care of itself," -- Enterprise Rent-A-Car V, Patrick Farrell

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Word-of-mouth marketing: believing who you hear
JAMAICANS love to talk. From the jelly-man who skillfully slices the top off the coconut while holding forth strongly about global economic issues, to
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"It's Over" - Firing that Customer
"Parting is such sweet sorrow, That I shall say good night till it be morrow." -- Shakespeare's Romeo and Juliet

BEING fired is
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Event marketing: touching the consumer
SOMETHING tells me this is going to be our year. The year of the consumer, the customer, the client. You and me. It will
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Creating a new buzz for your business
DO you notice billboard messages? Businesses that wish to create a big awareness bang about their products hope that you do. They expect that
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Business Communications
OK, so 2009 has slipped hastily out the side door. It left not with a bang nor a whimper, but more with a thud
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2009 great moments in communications
THE past twelve months have seen a whirlwind of activities in the field of communications. Let's face it folks, it has been intense. Some
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Three bus comm. Christmas wishes for 2009
YES, 2009 has been a rough year for most businesses. Although there were successes in some industries, the bottom lines of various companies dipped
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Snappy dressing for corporate events
"A woman's dress should be like a barbed-wire fence: serving its purpose without obstructing the view." -- Sophia Loren

WHAT you wear speaks loudly and
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Corporate social responsibility in tough times
"A generous man will prosper; he who refreshes others will himself be refreshed."
Proverbs 11:25

IT is true that even in the best of times when
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Spotting cellphone Sinners
IT holds the key to the sins that so easily beset us. And like the legion of other transgressions that litter our lives and
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How your business can benefit from it
The explosion of social networking sites such as Facebook (FB) and Twitter has opened up an entirely new sphere of life, a parallel Matrix-like
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Getting ROI from your company event
Are you one of those employees who absolutely refuse to attend company events because you think that they are a grand waste of your
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How to handle hot issues keeps JPSCO’s Winsome Callum up at nights
I like Winsome Callum’s spirit. As one of Jamaica’s champion communicators she is always in the public’s eye and has managed well to handle
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Power Networking Tips: unleashing face-to-face communication

“It’s not who (or what) you know. It’s who knows you.”

Last week Wednesday, the University of New Orleans (UNO) Alumni Association, Jamaica Chapter, had
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Death By PowerPoint
It is with fear and trembling that my fingers play across my computer keyboard to write this column. Mainly because I myself may at
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The Boss and Employee engagement
There are only two types of bosses – a good boss and a bad one. I have had the experience of both and so
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E-Mail Etiquette
It is a fact that within the 21st century workplace, the e-mail is the most prevalent form of written communication. In many ways it
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A Snap Solution for Jamaican Communicators
The ‘Snappy’ solution for employee communication

Communicators will be glad to hear that there is now a real, easy and practical digital/web-interface
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